Updates from Herb House
Herb House Re-Opening 2nd December
The Herb House Spa will be re-opening on Wednesday 2nd December at 6.30am.
What Tier is Lime Wood and Herb House Spa in from 2nd December?
Lime Wood and Herb House are in a Tier 2 area.
WHAT DOES THIS MEAN FOR MY VISIT?
Guests should observe the Tier that is the highest of either their home or the hotel.
We want to reassure you that we've put measures in place to keep you and our teams safe so that you can confidently enjoy a visit to Herb House. We firmly believe this needs to be a joint effort, so we ask you to please play your part in keeping everyone safe. In return we will be doing the same for you.
If you are due to be visiting us and you are travelling from a Tier 3 area, we kindly ask that you rearrange your booking to a later date.
- No household mixing indoors (tables booked with other households must be rearranged for 1 household, rescheduled or cancelled)
- Last orders will be at 10pm, but the restaurant and bar areas will not close until 11pm
- The Herb House Spa facilities will be open with restrictions
- Face masks for staff and guests at all times in public spaces
- Physical distancing in all public spaces between staff and guests
What You Can Expect Visiting Herb House When We Re-open...
Best practice & measures in response to Coronavirus
Our first priority is to keep everyone safe, that’s you our guests, but also our team. We see this as a partnership of trust, so we ask that when you do come and see us to please play your part in keeping everyone safe. In return we will all be doing the same for you.
We’re following all government guidelines and working on best practice measures within the spa; all procedures and assessments will be constantly reviewed and updated where necessary in line with government guidelines.
We will be using LIME WOOD’S 6 safety steps in all areas of the operation at Herb House.
1. Carrying out Risk Assessments & Staff Training
2. Adhering to Government guidelines for physical distancing
3. Putting in place stringent hygiene measures, including the use of a sanitiser to fog public areas regularly.
4. Providing hand sanitiser for staff & guests at every possible opportunity
5. Minimising contact between staff & guests at every possible opportunity
6. Guests and staff required to wear face coverings in public spaces
Raw & Cured
Open daily from 8am-6pm
We are serving our full menu with juices, coffees, teas or even a glass of wine to indulge in!
Tables can only be booked for members of one household.
Pre-booking is advised but walk-ins are welcome. Please call the Herb House on 023 8028 6998 to book. We will be taking personal details for test and trace purposes.
Curated by Lime Wood
Open all day to all.
You can now stock up on all of your favourite body, bath and facial products from Bamford, Sarah Chapman and VOYA, as well as some new seasonal goodies just in time for Christmas shopping!
There is a dedicated advance booking system available to use the indoor lap pool, hydro pool and outdoor hot pool. Spaces are limited and sessions can be booked 7 days in advance on a first-come first-served basis. We recommend you book in advance to avoid disappointment.
Lap Pool 30min swimming sessions.
These sessions will all be lane swimming with the exception of the family swim times.
Monday - Friday from 6.30am - 8.30pm, Saturday - Sunday 6.30am - 7.30pm, with a maximum capacity of 2 guests per booking.
Lap Pool Family-friendly 30min swimming sessions
Monday - Sunday from 8.00am - 10.00am, as well as 5pm - 6.30pm, Friday - Sunday. There must be an over 18 attending in each swim group. To book a section for 4 guests you only need to book 1 place within the My Wellness app.
Lap Pool Teenage 30min swimming sessions (12-18yr olds)
6.30-7.00pm, Friday - Sunday, with a maximum capacity of 3 guests per booking. There must be an over 18 attending in each swim group.
Outdoor pool 1hr sessions
Monday - Friday from 7.30am - 8.30pm, Saturday - Sunday 7.30am - 7.30pm, with a maximum of 6 guests per session. Please note you must be over 18 to book.
Hydro pool 1hr sessions (including Sauna and Steam room)
Monday - Friday from 6.30am - 8.30pm, Saturday - Sunday 6.30am - 7.30pm with a maximum of 8 guests per session. Please note you must be over 18 to book.
If you have any questions regarding anyone of the booking systems on My Wellness please email email@example.com or call us on 02380 287 184
We are operating a reduced Treatment Menu including Body Treatments, Massages, Facials, Manicures and Pedicures.
Facials are available, we are offering a range of 45 minute facials from Bamford, VOYA and Sarah Chapman.
Guests are required to wear a face covering whilst in a treatment room and during a treatment. Guest face coverings can be removed if it's essential for a particular treatment, so we will not require you to wear a face mask for a facial. All therapists will also now wear a minimum Type II face mask in addition to a face visor to perform all treatments.
All tools and equipment will be sanitised after each client and all surfaces in the treatment rooms will be disinfected after each treatment has finished. Each therapist will have their own allocated treatment room which will be deep cleaned daily.
If any further advice is released by the Government on facial treatments you will be contacted in advance of your booking.
You can view our most up to date treatment menu here.
There is a dedicated advance booking system available to use the gym. Sessions are available to book in one-hour max slots from 6.30am - 8.30pm with a maximum of 6 people in the gym.
Last gym session weekdays are from 7.30pm-8.30pm, and 6.30pm-7.30pm at the weekend.
All gym equipment is disinfected regularly throughout the day. However, we would ask that guests clean down their equipment before and after use with the provided cleaning equipment.
Guests are contacted about booking a session in advance of their arrival.
We are running a full fitness timetable and classes take place outside where possible, or in the studio – all bookable via the MyWellness App for members or Reservations/Herb House Reception for guests.
Class sizes are limited to 6 in the studio (indoor classes) and 12 outside (weather permitting), based on current Government guidelines. In circumstances where the weather is permitting and the class allows, those attendees on the waiting list will be contacted the night before to increase the class numbers for all classes before midday the following day. For afternoon classes we will contact you in the morning of the day of the class.
You can view our updated Fitness Timetable here.
Personal Training sessions are bookable via our Reservations team – to be enjoyed in the gym or outside.
All personal training sessions bought prior to closure will be reactivated, please speak to your PT to organise this.
Sauna & Steam Room
The Sauna and Steam Room are open, bookable with use of the Hydro Pool only.