Southern Water are actively working to resolve a technical fault that is currently impacting our water supply and the surrounding area.

We are operating with a reduced service at Lime Wood due to the limited water availability and will be in touch if your booking is impacted, we are able to offer a near normal service to hotel guests. 

Resident guests will be able to shower, use hand wash and flush loos throughout bedrooms as well as the bathrooms on the ground floor. 

This is still a limited supply and to be used sparingly. The main pool is out of action and the steam room has been closed. 

If you have any questions, do reach out to us on 023 8028 7177 

We will continue to keep you updated, thank you for your cooperation and patience. 

3:45pm Thursday 19 December

We have started supplying water again to some of the properties that lost supply yesterday. Currently just under 25,000 homes and businesses (roughly 38%) will be starting to see supply resume.

We are working hard to restore supplies to everyone impacted and are hoping to have everyone on supply by the end of the day; however, properties may still be affected by airlocks until the whole supply system refills over the next 24hrs.